Add value with trust and transparency
We approach every client relationship as a partnership and are highly invested in our clients’ success.
Ultimately, we know what really matters – Results. Every solution we execute must drive results and help your business grow.
Our philosophy is transparency and trust as there’s often too much “smoke and mirrors” in the digital world.
We speak simple language you can understand (ie. no geek or technical talk) and make sure to take our clients on the following 4-steps journey together.
We are passionate about connecting with and understanding our clients’ businesses – it’s one of the cornerstones of our approach.
Before we start any projects, we are focused on getting to know you and understanding what makes your business tick – to learn about your target audience, the markets you operate in and the services you provide.
Only when we fully understand your needs and goals, we will be able to figure out the exact requirements of your project and propose the best possible solution.
Once we understand your wants and needs, we will proceed to scope an initial proposal for discussion.
At this stage, we will work closely together to discuss and outline the scope of work needed to deliver your project objectives based on technology, design and functionality.
This will ensure we have a common understanding in project requirements. It will also serve as the point of reference for desired outcomes and deliverables.
3. Create and Build
We should be on the same page by now and all set to start creating and building.
At this stage, your involvement is needed to support us on creation – approving content and design elements – to ensure we are aligned with your company’s brand and positioning. You can safely leave the building part with us and we will make sure to keep you updated at every step of the way.
4. Deploy and Optimise
Everyone should be wearing a smile at this point as we prepare to launch and go live.
We will go through user acceptance and testing process together to ensure you are completely satisfied with the final product. Depending on the scope of work, we could be reviewing platform functionality or finalising your marketing plan. After deployment, we will continue to work with you to ensure everything is working as per agreed deliverables and optimise accordingly.